Welcome to IT Vision
You will need to login to access Product Alerts, Downloads and Documentation from our website. Unlike the Support Site where each customer site has one login, on the Client Portal each individual officer has their own personal login. If you are an existing SynergySoft user and don’t yet have your own login details, click on join (top right of screen) to join our website now. If you have already joined but can't remember your username, please send an email to email@example.com. If you've forgotten your password click on Forgot your password? (bottom left of screen)).
If you would like to add a new or view details about an existing Support Request, please go to the IT Vision Support Site at http://members.itvision.com.au/itvsupport
To view our list of programmed courses or to register for an upcoming course please click here.Click here to find out about IT Vision’s complimentary, pay per view and subscription package options for pre-recorded e learning options. We recommend these as a tool to supplement your existing induction and refresher training programs.
Current Release: V11.1.57
The following notes are provided with and are available for the Release on the Client Portal (once logged in):
- Release Notes (which include all fixes and enhancements in the release
- Enhancements documents (these cover all the major changes that went into the release and instructions on how to setup and use them)
- Installation Guide (includes detailed installation instructions and an easy to use Checklist)
Most recently published documents on the IT Vision website:
|Document Name||Version||Published Date|
|Customer Services User Guide||V6||24/03/2017|
|SynergyOnline User Guide||V18||14/03/2017|
|Infringements User Guide||V13||03/03/2017|
|Workshop Maintenance User Guide||V9||03/03/2017|
|Office Integration User Guide||V10||01/02/2017|
|Customer Services User Guide||V5||16/01/2017|
|Agenda Minutes User Guide||V7||13/01/2017|
|Agenda Minutes Setup Guide||V7||13/01/2017|
|Rates Essentials User Guide||V7||10/01/2017|
|Interim Rates User Guide||V18||10/01/2017|
|Property Essentials User Guide||V8||10/01/2017|
|Pensioner and Senior Rating Essentials||V22||10/01/2017|
|Autocite Manual Upload User Guide||V2||09/01/2017|
|Autocite Auto Upload User Guide||V1||09/01/2017|
TIP: To locate a document on the website you can type its name into the Search box (near the top right of your screen).
If you have any feedback on how we might improve our User Guides further or would like to request an update to a particular User Guide, please email firstname.lastname@example.org to let us know.
Last modified 24-Mar-2017 03:03 PM